Timber deck beside a heated swimming pool
Warranty Guidelines

Warranty Terms

Request a Free Quote
Request now

Warranty Guidelines

We stand behind the quality of our products with limited warranty protection. Coverage begins on the purchase date and follows the terms outlined in this policy.

Australian Warranty Terms

Australian warranty terms by model
Swimming Pool Heaters Titanium Heat Exchanger Compressor Parts Onsite Labour
Fusion-i Inverter25 years 3 years 2 years 1 year
Fusion-i ProInverter25 years 5 years 2 years 1 year
Edge-iInverter25 years 5 years 2 years 1 year
ApexInverter30 years 10 years 3 years 1 year
Dynamic-i ProInverter25 years 5 years 2 years 1 year
Force-iInverter25 years 5 years 2 years 1 year
Force-i ProInverter25 years 5 years 2 years 1 year
DHP-R25 years 5 years 2 years 1 year
CS & CS-Gen225 years 5 years 2 years 1 year
CS-i25 years 5 years 2 years 1 year
Fusion SeriesSuperseded25 years 3 years 2 years 1 year
Force SeriesSuperseded25 years 5 years 2 years 1 year

International Warranty Terms

International warranty terms by model
Swimming Pool Heaters Titanium Heat Exchanger Compressor Parts Onsite Labour
Fusion-i Inverter25 years 2 years 2 years -
Fusion-i ProInverter25 years 2 years 2 years -
Edge-iInverter25 years 2 years 2 years -
Force-iInverter25 years 2 years 2 years -
Force-i ProInverter25 years 2 years 2 years -
DHP-R25 years 2 years 2 years -
Dynamic-i ProInverter25 years 2 years 2 years -
CS & CS-GEN225 years 2 years 2 years -
CS-i25 years 2 years 2 years -
Fusion Series25 years 2 years 2 years -
Force Series25 years 2 years 2 years -

Have Warranty questions? We have answers.

Browse helpful answers and clear solutions to your concerns.

Where can I get my warranty information?
This is at the back of the manual that's included with delivery or available to download on the product page. Always keep your receipt and warranty details in a safe place OR register your warranty with us Click here so we have your information on file should you need to make a claim.
Where can I find information about discontinued models?
Warranty terms for superseded and discontinued models are listed in the tables above. For manuals and support on older units, contact our team on 1300 859 933 or visit our Manuals page.
Where can I get help with fixing or maintaining my unit?
Submit a service request and we will arrange an accredited technician, or call us on 1300 859 933. Product manuals covering settings and maintenance are available on our Manuals page.
What are the warranty terms?
Cover varies by model and component. The full titanium heat exchanger, compressor, parts and onsite labour periods for every model are set out in the Australian and International warranty tables above.

Want more information on our recent projects?

Explore real projects showcasing efficient and reliable pool heating solutions.

Explore Projects Contact Us